Braided Rugs Chinese Rugs Persian Rugs Hooked Rugs, Round Rugs
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For over 2,500 years, Oriental rugs have been used in the East by nomads and villagers for warmth and beauty. More recently in the West, they have graced homes with their art and luxury and go with any decor. An Oriental rug or finely crafted hooked, braided or woven rug is a purchase for a life-time and when properly maintained, for generations. The information below and in our downloadable / printable Stain Removal Quick Reference Guide* (.pdf opens in new browser window) offers simple, basic advice for the protection and care of your investment.

Oriental rugs are generally made of wool (as are many of our braided, hooked, and round rugs) and are easily and economically maintained. Rugs of wool are extremely durable and consistently outperform other materials. Unlike other fibers, wool is much more resilient, cleans better and stays clean longer.

Your trusted professional Oriental rug cleaner will ensure a skilled cleaning that brings out the richness of color and softness of wool. Depending on the amount of traffic, a professional washing is recommended every three to six years for the cleaning of your Oriental or other finely crafted wool rug.

To ensure even wear, your rug should be rotated once a year. However, depending on the traffic, the rotation may vary from six months to two years.

Our rugs, like most carpeting, should be vacuumed on a regular basis to remove dirt and restore life to the fibers. Be sure not to vacuum the fringe.

A quality pad used under your rug helps protect it from dirt, wear and slippage. We will be happy to provide you with the correct padding (click here for Grip-it® products).

In case of damage, with a professional restoration just about any problem has a solution. Old and antique rugs sometimes need to be rewoven where worn and restored to life. Newer rugs are rarely in need of repair. An experienced professional must always be consulted in these matters.

* Our guide requires Adobe Reader to view and print. To download a free Adobe Reader, click on an Adobe icon below (opens in new browser window.)

 

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Internet Return / Exchange Policy: The following policies are firm terms and conditions pertinent only for internet sales. There are no exceptions to these terms and conditions, please read carefully and understand prior to any purchase. All returns or exchanges must be accompanied by a return authorization. Please contact a representative to obtain approval for this authorization. All return and/or exchange shipping costs are the sole responsibility of the sender. A 25% restocking fee will be charged on all returned orders and a 15% restocking charge will be assessed for all rugs returned for an exchange. All returns must be dated no later than 15 days from the date it was received in order to receive a refund. All exchanges must be received within 21 days from the date it was received. All restocking fees apply. Please see the "Contact Us" page of our web site for all contact and shipping information.

 

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