Braided Rugs Chinese Rugs Persian Rugs Hooked Rugs, Round Rugs
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Do you have a catalog?
No. In the case of handmade oriental floor coverings, we have over 11,000 area rugs in stock at any given time - each one unique due to the nature of the product. Please visit our store in Lancaster, Pennsylvania where you will find this large inventory all under one roof or email us your specific style, size and color requirements and one of our interior experts will contact you. (Click Here for email contact information.)

Are your rugs made with the use of child labor?
ABSOLUTELY NOT - We use only highly skilled adult weavers and artisans who work for a fair wage in their respective countries; and remember we were one of the original leaders in addressing this issue!.

How durable are braided rugs?
With proper care and cleaning, our braided rugs should last a lifetime.

Where are your braided rugs manufactured?
They are proudly made in the USA, with the manufacturing mill in Palmer, Massachusetts. All braided rugs are custom made to fill each order as it is placed. Highly skilled artisans and materials are used in production resulting in a truly first class product.

What do I do if I realize I've made the wrong color or style choice after my rug arrives?
Please Contact Us for return authorization prior to returning any purchases and see Shipping Info for our complete RETURN POLICY.

When can I expect my purchase to be delivered?
Orders are generally shipped by the manufacturer within 4-6 weeks using the most cost effective carrier. Chinese Rugs may take 4-6 months for delivery due to the nature of the product.

       
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Internet Return / Exchange Policy: The following policies are firm terms and conditions pertinent only for internet sales. There are no exceptions to these terms and conditions, please read carefully and understand prior to any purchase. All returns or exchanges must be accompanied by a return authorization. Please contact a representative to obtain approval for this authorization. All return and/or exchange shipping costs are the sole responsibility of the sender. A 25% restocking fee will be charged on all returned orders and a 15% restocking charge will be assessed for all rugs returned for an exchange. All returns must be dated no later than 15 days from the date it was received in order to receive a refund. All exchanges must be received within 21 days from the date it was received. All restocking fees apply. Please see the "Contact Us" page of our web site for all contact and shipping information.

 

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2448 Lincoln Hwy East · Lancaster, PA 17602
Toll Free: 866-823-6224 · Phone: 717-295-9078
Email: info@wholesalerug.com