Below we have listed some of the most asked questions our customer service members get every day about hand knotted Oriental and Persian rugs, Contemporary rugs, Kids rugs and rug accessories.
If you can't find an answer to the question you are looking for here, feel free to email us the question, or call and we will be happy to help you!
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Click on the question below to see the answer. If you have a question that isn’t listed here, please contact us here.
Do you still sell handmade Oriental Rugs?
Do you still sell handmade Oriental Rugs?
No. Our Lancaster Showroom closed on April 30th 2011. We still have our online showroom where you can purchase Oriental Style, Contemporary, Sisal and Kids Rugs. These rugs are all hand tufted or machine made with the exception of a few contemporary rugs in the 'Aadi' colllection from Chandra Rug, which are hand knotted. If you are looking for authentic Hand Knotted Oriental Rugs try our sister company at Lancaster Rug Company Back to Top.
Do all of your rugs have fringe?
Some of our rugs have fringe, and some do not. Many of the Oriental Style rugs available come with fringe, but can be purchased with no fringe. Call us if youd like to see if a rug can come without fringe.. Back to Top.
What brands do you carry?
We carry only the finest brands available in hand tufted rugs today, including Dynamic Rugs, Chandra Rugs, Sustainable Lifestlyes, and more..Back to Top.
How do I contact you?
You can call our toll free number at 1-855-GOT-RUGS, or call us locally at (7170 295-9078. You can also email us at info@wholesalerug.com! Back to Top.
What is your return policy?
We are dedicated to helping you find the perfect rug for your room, so we offer a 15 day return policy on all of our rugs. Back to Top.
