2448 Lincoln Hwy East in Rockvale Square - (717) 295-9078 -

Frequently Asked Questions

Click on the question below to see the answer. If you have a question that isnt listed here, please contact us here.

Are your rugs made with Child Labor?

ABSOLUTELY NOT! All of our handmade oriental rugs are Rugmark certified. Rugmark is an independent third party who verifies that the rugs are made by skilled workers, and do not break labor laws designed to protect children. Our rugs are intricate and well crafted, beyond the scope of what a child can make.

Do all of your rugs have fringe?

All authentic handmade rugs have fringe - the fringe is the backbone of the rug, what the weavers weave ‘on’. If you do not like the look of fringe we suggest using double sided tape to stick the fringe behind the rug. WE DO NOT UNDER ANY CIRCUMSTANCE SUGGEST CUTTING OR TRIMMING THE FRINGE! This can lead to injury to the rug, voids the warranty on the rug, and lowers the resale value of the piece.

How can you tell the finest handmade rugs from inferior quality or machine made rugs being passed off as the ‘real deal’?

Anytime a rug has backing over the knots, it is an indication that the rug is not a true handmade rug. We only carry the finest quality rugs from each of the countries that we import from. Each countries' rugs are judged by different standards. The best way to judge the quality of the rug is by the quality, and not quantity of the knots, and how you feel about the design. The rug will be in your home for a long time, and with proper care, will last generations. How you feel about the rug is the most important factor when choosing your next family heirloom.

What should I bring with me when I shop for a handmade rug?

Bring your sizes and /or blue prints, any color samples you have, and your significant other - we are a rug retail outlet, not marriage counselors!

What is your return policy?

In order to guarantee the lowest prices on Handmade Oriental Rugs in the USA, we do not accept returns. We do allow exchanges, within 30 days, with sales receipt. We are dedicated to helping you find the perfect rug for your room, and will continue to help you dig through our vast inventory until you find the piece that is perfect for your home! Internet sales are returnable for a 25% restocking fee, or exchangeable for a 15% fee. This is not our fee, but a fee accessed by the companies who manufacture the rugs. Custom made pieces are not returnable.

70% off Persian Rugs in Store

Now through October 11th, every Persian & Tribal style oriental rug in the store available at huge discounts - Hundreds of rugs, in every size, to choose from - plus clearance rugs in all other styles also, Pakistani, Sino Persians, Agras, and more! Certificate of Authenticity with every handknotted rug purchase - guaranteed lowest prices in the USA!

For more information, send questions here!
Click here for Directions to our Showroom
We sell only the finest quality Hand knotted rugs. All Rugmark Certified
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WholesaleRug
2448 Lincoln Hwy East, Lancaster PA 17602 | (717) 295-9078
Open 7 days a week for your convenience, call for hours.
Email: info@wholesalerug.com

  
Buy quality oriental rugs, braided rugs, round rugs, wool rugs, wholesale area rugs, Persian rugs, contemporary area rugs, chandra rugs, dynamic rugs, hooked rugs, rug pads and handmade rugs at most competitive prices, serving the Lancaster Pa and surrounding areas.

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